Looks like iPower Inc. had to seriously rethink their approach to customer service.
The changes have come as the company finds itself the focus of Internet blogs slamming its service and customers threatening to cancel their accounts.
Customer service is an intricate part of any web hosting business. Keep your customers happy and they will reward you with increased business and referrals.
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Congratulations! After much thought and consideration, you finally took the plunge and decided it was time to have your own web site. That’s a great accomplishment in itself. However, now you’re left with another daunting task — selecting a quality web host.Selecting a good web host is of the utmost importance. However, with all of the technical mumbo jumbo, knowing what to look for can be very intimidating to say the least.For this reason, I have devised a list of the most frequently asked web hosting questions.
Here is a great set of questions and answers written by Shelley Lowery. The entire article can be found here: Frequently Asked Web Hosting Question.
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